Troubleshooting

Each Jira task contains:

• Proper title describing what? and where ([Manager] / [SDK] / [Prebid] / [GAM sync] / ...)

• A description of what should be done

• A design of how it should look (if needed)

• Assigned priority (highest = should be fixed asap / medium = can be fixed during current sprint / low = can be added to the backlog)

• Related issues or blockers

• Has pre-planned sub-tasks

Each Jira bug contains:

• Proper title describing what? and where ([Manager] / [SDK] / [Prebid] / [GAM sync] / ...)

• Description of actual behavior:

  • screen recording to show the issue

  • screenshots (of entire browser, not just a console)

  • (optional) logs generated using atf_debug parameter (SDK debugger) steps to reproduce the problem

  • Sending a Alert via the Alert Tool

  • URLs to reproduce the problem

  • More useful information:

    • which websites (one publisher / many publishers?)

    • mobile /desktop

    • browser & system

    • the frequency of the issue, does it happen all the time or just at some points of time

• Description of Expected behavior

• Priority (urgent = should be fixed asap / major = can be fixed during current sprint / minor = can be added to the backlog)

• Contact person

• Related issues